Data Security

IMPORTANT LEGAL NOTICE

Please read the following privacy policy carefully before proceeding. By accessing the website www.rubistech.ch, users agree to the following terms.

Outils Rubis SA, Via Lische 14, CH-6855 Stabio (also referred to as "we" or "us"), is the operator of the website www.rubistech.ch (hereinafter "Technology") and thus responsible for the collection, processing, and use of your personal data.

We value your trust and take data protection seriously, ensuring appropriate security through organizational and technical measures. We also train our employees on data protection. When we entrust third parties with the processing of personal data, they are carefully selected and must take appropriate security measures to guarantee the confidentiality and security of your personal data.

Responsible Authority for Data Protection
Outils Rubis SA
Via Lische 14
CH-6855 Stabio
info@rubis.ch

Copyright and Trademark Rights
All content on the website www.rubistech.ch is protected by copyright. All rights belong to Outils Rubis SA or third parties. The elements on the website www.rubistech.ch are freely accessible for browsing purposes only. Reproduction of the material or parts thereof in any written or electronic form is only permitted with explicit mention of www.rubistech.ch. Any reproduction, transmission, modification, linking, or use of the website www.rubistech.ch for public or commercial purposes is prohibited without prior written consent from us. Please contact info@rubis.ch. The names and logos on the website www.rubistech.ch are generally registered and protected trademarks. No element of the website www.rubistech.ch is designed to confer any license or right to use any image, registered trademark, or logo. By downloading or copying the website www.rubistech.ch or parts thereof, no rights regarding software or elements on the website www.rubistech.ch are transferred. We reserve all rights concerning all elements on the website www.rubistech.ch, except for rights held by third parties.

No Guarantee
While we have taken due care to ensure the reliability of the information contained on the website www.rubistech.ch at the time of publication, neither we nor our contractual partners make any explicit or implied assurances or warranties (including towards third parties) regarding the accuracy, reliability, or completeness of the information on www.rubistech.ch. Opinions and other information on the website www.rubistech.ch may be changed at any time without notice. We assume no responsibility and give no guarantee that the functions on the website www.rubistech.ch will be uninterrupted or that the website or respective server is free of viruses or other harmful components.

Limitation of Liability
If a contractual relationship exists between us and the user of the website www.rubistech.ch or any other of our services, we are liable only for damages caused by gross negligence or intent. We exclude any liability for damages caused by an auxiliary person. We are not liable for lost profits, data losses, or any other direct, indirect, or consequential damages resulting from access to elements of the website www.rubistech.ch or their use, the inability to access or use these elements, linking with other websites, or technical disruptions.

Links to Other Websites
The website www.rubistech.ch contains links to third-party websites that may be of interest to you. By activating such links, you may leave the website www.rubistech.ch, or excerpts from third-party websites may be displayed within the environment of the website www.rubistech.ch. Outils Rubis SA has not conducted any checks on third-party websites linked to the website www.rubistech.ch and is in no way responsible or liable for the content or functionality of these third-party websites. This applies regardless of whether you leave the website www.rubistech.ch by activating a link or the display occurs within the environment of the website, even if the information provider of an external website is not immediately apparent. Establishing such a link or consulting third-party websites is done solely at the user's own risk.

General
All personal data collected during registration or that arises during use and is protected by Swiss or EU law will be used exclusively for fulfilling contractual purposes, unless, in particular under this privacy policy, your explicit consent for further use has been given, or applicable law permits it.

Our employees are obligated to treat personal data confidentially.

SCOPE AND PURPOSE OF THE COLLECTION, PROCESSING, AND USE OF PERSONAL DATA

Data We Collect
We may collect personal data such as general information (e.g., company name, name, address, email, etc.), data related to services provided to you, payment transaction data, online preferences, and customer feedback. We use this data to communicate with you, conclude and process transactions with you, operate the Technology, perform billing, conduct market research, and for marketing purposes, such as analyzing our customer base or contacting you via post, email, or text messages. We may also collect creditworthiness data to protect against payment defaults.

Furthermore, we collect your browsing and usage data, including IP address, device, browser, and version, operating system, referrer site or app, and interaction with elements of the Technology. These data are stored along with the IP address of your access device to display and optimize our Technology accurately, protect against attacks or other violations, and personalize the Technology for you.

Visiting www.rubistech.ch
When you visit our website, our servers temporarily save each access in a log file. The following user, device, and personal data are automatically collected without your intervention and stored by our hosting provider (ISP – Internet Service Provider): the IP address of the requesting computer, the date and time of access, the name and URL of the retrieved file, the website from which access was made, your computer's operating system, the browser used, your country, and your browser language settings. We collect and process these data to enable the use of our website (connection setup), ensure system security and stability, optimize our Internet offering, and for internal statistical purposes. We use the IP address specifically to identify the country of the website visitor. Additionally, in the event of attacks on the network infrastructure of www.rubistech.ch, the IP address may be analyzed for statistical purposes. Furthermore, we use pixels and cookies to display personalized advertisements and to utilize web analytics services.

Use of Our Contact Forms
You can use a contact form to get in touch with us. The following personal data are mandatory:

  • Salutation
  • First and last name
  • Address (street, house number, city, postal code)
  • Telephone number
  • Email address

Mandatory entries will be marked (*). If these details are not provided, this may hinder the provision of our services. Other information is optional and does not affect the use of our Technology.

We use this data only to respond to your inquiry as personally and best as possible. You may notify us at any time if you no longer wish to process this voluntarily provided data.

Transfer of Data to Third Parties
We transfer your personal data if you have given explicit consent, if there is a legal obligation, or if it is necessary to enforce our rights, particularly to assert claims arising from the relationship between you and Outils Rubis SA (e.g., collection agencies, authorities, or attorneys). We pass on your data to third parties as required for using the Technology to provide the services you requested (e.g., outsourcing partners, hosts, companies with whom we offer services on our Technology) and to analyze your user behavior.

When transferring data to third parties, we ensure contractual guarantees that such third parties use personal data in accordance with legal requirements and exclusively in our interest.

Transfer of Personal Data Abroad
Outils Rubis SA is authorized to transfer your personal data to third-party companies (contracted service providers) abroad if necessary for the data processing described in this privacy policy. These providers are bound by the same data protection obligations as we are.

Data Security

We use appropriate technical and organizational security measures to protect your personal data stored with us from manipulation, partial or complete loss, and unauthorized access by third parties. Our security measures are continually improved in line with technological developments. You should always keep your information confidential and close the browser window once you have finished communicating with us, especially if you share the computer with others. We also take internal data protection very seriously. Our employees and the service providers commissioned by us are obliged to maintain confidentiality and comply with data protection regulations.

Cookies

We use cookies in our technology. Cookies make your visit to our website easier, more enjoyable, and more efficient. Cookies are information files that your web browser automatically stores on your computer’s hard drive when you visit our website.

Session cookies serve to uniquely associate server-stored information with each access to our website (e.g., in an online store) (e.g., to retain shopping cart contents). Session cookies are deleted when you close your web browser. Persistent cookies save your preferences (e.g., preferred language) across multiple visits, even after you close your browser, or enable automatic login. Persistent cookies are deleted based on your browser’s settings (e.g., one month after your last visit). By using our website and associated functions (e.g., language selection or auto-login), you consent to the use of persistent cookies.

Cookies neither damage your computer’s hard drive nor transmit personal data to us. For example, we use cookies to better tailor the information, offers, and advertisements you see to your individual interests. This usage does not result in us obtaining new personal data about you as an online visitor. Most internet browsers accept cookies automatically. However, you can configure your browser to prevent cookies from being stored on your computer or to notify you each time a new cookie is received. Disabling cookies may limit some features of our website.

Tracking Tools

We use tracking tools on our website. These tools observe your browsing behavior on our website to help tailor and continuously optimize the site. Pseudonymized usage profiles and small text files stored on your computer ("cookies") are created and used.

Third-party providers may also use permanent cookies, pixel tags, or similar technologies. The third-party provider does not receive any personal data from us but may track your use of our website, combine this data with information from other websites you have visited, and use it for their purposes (e.g., targeted advertising). Data processing by third-party providers is their responsibility and is subject to their privacy policies.

Tracking tools used include:

  • Google Analytics
    Google Analytics is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We use Google Analytics on our website to create anonymized analyses of website usage. A cookie is set, and session log data is sent to Google.

Automated Decision-Making/Profiling

We (or our commissioned third parties) do not generally make automated decisions affecting your personal data or that legally impact you or similarly affect you significantly.

Legal Basis for Processing

The legal basis for processing personal data is generally Article 13, Paragraph 2, Letter a of the Swiss Data Protection Act (DSG) (processing related to the conclusion or execution of a contract; equivalent to Article 6, Paragraph 1, Letter b of the EU GDPR) and Article 13, Paragraph 1 DSG (consent of the data subject or obligation to process under law; equivalent to Article 6, Paragraph 1, Letter a of the EU GDPR). In cases where we wish to refuse to enter into contracts with affected persons due to misuse, payment defaults, or similar legitimate reasons, we reserve the right to retain the name, address, and email address and data on the circumstances of the relevant case based on Article 13, Paragraph 1 DSG (equivalent to Article 6, Paragraph 1, Letter f EU GDPR). Processing of your personal data by other group companies is also based on Art. 13, Paragraph 1 DSG (equivalent to Article 6, Paragraph 1, Letter f EU GDPR).

Your Rights

Upon request, we provide each data subject with information on whether and which personal data we process (Right to Confirmation, Right to Access). Upon your request, we will:

  • Partially or fully discontinue processing your personal data (Right to Withdraw Consent for non-essential personal data processing; Right to Be Forgotten). We will notify third parties to whom we have previously shared your data about your request for deletion.
  • Correct your personal data (Right to Rectification)
  • Restrict the processing of your data (Right to Restrict Processing; in this case, we will only store your data or use it to protect our legal claims or the rights of another person)
  • Provide your personal data in a structured, common, and machine-readable format (Right to Data Portability).

To make a request to exercise any of these rights, such as unsubscribing from email newsletters or deleting your account, please use the appropriate function on our website or contact our data protection officer or a designated employee as stated at the beginning of this privacy policy. If we do not comply with your request, we will inform you of the reasons. We may, for example, lawfully refuse deletion if your data is still needed for its original purposes (e.g., ongoing service), if processing is based on a mandatory legal basis (e.g., legal accounting requirements), or if we have an overriding interest (e.g., legal action against you). If we claim an overriding interest, you have the right to object to processing if your situation warrants a different balancing of interests (Right to Object). This may be the case, for example, if you are a person of public interest or if processing poses a risk of harm to you by third parties. If you are dissatisfied with our response to your request, you may file a complaint with a relevant supervisory authority, such as in your country of residence or at the headquarters of Outils Rubis SA (Right to Complain).

Data Retention

We process personal data only as long as necessary for the respective purpose or required by law. If you have an account with us, we retain your account data indefinitely. You may request its deletion at any time (see "Your Rights"). We will delete account data unless legally required to retain it. For orders without an account, we delete your data after the warranty period or the end of service, unless legally obligated to retain it. This deletion may occur immediately or during periodic deletion runs.

Contract data, which may include personal data, is retained for ten years in accordance with legal retention obligations, including accounting and tax laws and electronic communication retention. If no longer needed for service, the data will be restricted to accounting and tax purposes.

If we intend to refuse further business with a data subject due to misuse, payment defaults, or other legitimate reasons, we retain relevant personal data for five years or ten years in case of recurrence.

Opt-Out/Opt-In Options

If you do not consent to the evaluation of your usage data, you can disable it by setting an "Opt-Out Cookie." Note that if you delete all your cookies, you will need to renew the opt-out. Below is a list of opt-out options, which may also include trackers used by our partners, not necessarily on our website:

  • Browser Add-on for Google Analytics deactivation.
  • Disable DoubleClick Cookie
  • Disable Quandcast Targeting
  • Disable AddThis Targeting
  • Opt-Out for IntelliAd Targeting

You can configure many cookies at youronlinechoices.com or optout.aboutads.info or install the "Ghostery" browser extension for each major browser.

Applicable Law and Jurisdiction

This privacy policy and contracts based on or related to it are governed by Swiss law unless another jurisdiction is mandatory. Jurisdiction is at the headquarters of Outils Rubis SA unless otherwise required by law.

Final Provisions

If any part of this privacy policy is ineffective, the remaining terms remain in effect. Changes to our website and offerings or updated legal or regulatory requirements may necessitate revisions to this privacy policy. The latest version is published on our website.

This page was last modified on November 5, 2018. If you have questions or comments about our legal notices or data protection, please contact us at info@rubis.ch.